Privacy Policy

1. Data Controller

The data controller responsible for processing your personal data is FlightSim Production proizvodnja d.o.o., Podutiška cesta 183, 1000 Ljubljana, Slovenia. VAT: SI67326943. Operating under the brand name SIMIUS.

Contact email: sales@simius.tech

2. Data We Collect

We may collect the following categories of personal data:

• Contact information: name, email address, phone number, company name
• Order information: billing and shipping addresses, payment details, order history
• Communication data: messages, inquiries, and correspondence
• Technical data: IP address, browser type, device information, cookies
• Usage data: pages visited, time spent on the website, referral sources

3. Purpose of Processing

We process your personal data for the following purposes:

• Processing and fulfilling your orders
• Communicating with you about products, orders, and inquiries
• Providing customer support and after-sales service
• Improving our website, products, and services
• Complying with legal obligations
• Sending marketing communications (with your consent)

4. Legal Basis

We process your personal data based on the following legal grounds under the GDPR:

• Contract performance: processing necessary to fulfill your orders
• Legitimate interest: improving our services and website functionality
• Consent: for marketing communications and non-essential cookies
• Legal obligation: tax, accounting, and regulatory compliance

5. Data Sharing

We do not sell your personal data. We may share your data with:

• Payment processors for secure transaction handling
• Shipping and logistics providers for order delivery
• IT service providers for website hosting and maintenance
• Legal and regulatory authorities when required by law

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Order-related data is retained for the statutory period required for tax and accounting purposes.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Access: request a copy of your personal data
• Rectification: request correction of inaccurate data
• Erasure: request deletion of your data ("right to be forgotten")
• Restriction: request limited processing of your data
• Portability: receive your data in a structured, machine-readable format
• Objection: object to processing based on legitimate interest
• Withdraw consent: withdraw consent at any time for consent-based processing

To exercise your rights, please contact us at sales@simius.tech. We will respond within 30 days.

8. Cookies

This website uses essential cookies required for the proper functioning of the site (such as cart functionality). We may also use analytics cookies to understand how visitors interact with our website. You can manage your cookie preferences through your browser settings.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

10. International Transfers

Your personal data is primarily processed within the European Economic Area (EEA). If data is transferred outside the EEA, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

11. Supervisory Authority

If you believe that our processing of your personal data violates data protection laws, you have the right to lodge a complaint with the Information Commissioner of the Republic of Slovenia (Informacijski pooblaščenec), Dunajska cesta 22, 1000 Ljubljana, Slovenia, website: www.ip-rs.si.

12. Contact

For questions about this Privacy Policy or your personal data, please contact us:

• Company: FlightSim Production proizvodnja d.o.o.
• Address: Podutiška cesta 183, 1000 Ljubljana, Slovenia
• VAT: SI67326943
• Email: sales@simius.tech